Privacy Policy

Privacy Policy for DefinitelySale

This Privacy Policy applies to our eCommerce website https://definitelysale.in/.
This website is personally operated, and we respect your privacy and are committed to protecting your personal information. This policy is designed to comply with the requirements of Razorpay, Google Ads, Facebook Ads, and other payment or advertising platforms.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect the following information:

  • Name, mobile number, and email address
  • Shipping and billing address
  • IP address, browser type, device information
  • Order details and transaction reference numbers
  • Limited payment-related technical details

⚠️ We do not store any sensitive payment information such as card numbers, UPI IDs, CVV, or banking details.

2. How We Use Your Information

We use your personal information only for legitimate business purposes, including:

  • To process, confirm, and deliver orders
  • To verify payments and prevent fraud
  • To manage customer accounts
  • To provide customer support and communication
  • To improve our website, products, and services

πŸ‘‰ We do not sell, rent, trade, or misuse your personal data under any circumstances.

3. Payments & Third-Party Services

Payments on our website are processed securely through trusted third-party payment gateways such as Razorpay.
All sensitive payment information is handled directly by the payment gateway and is never stored on our servers.

We may also use third-party services such as:

  • Google Analytics
  • Google Ads
  • Facebook Ads
  • Other marketing or analytics tools

These third-party services may collect data in accordance with their own privacy policies.

4. Cookies

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve security and performance

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

6. Data Security

We implement reasonable technical and administrative security measures to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal information

To exercise these rights, please contact us using the details provided below.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

9. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page and will become effective immediately upon posting.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

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